x






THE DIGITAL
CX FESTIVAL

ON-DEMAND HUB

 

Catch up on all the best of CX Circle with the videos below 🔥

 

Hungry for more? Sign up to our Beat the Benchmark webinar 👈

cx-pattern1

background-scribble-2

 

cx-fleche

 

Mainstage


Bringing the Glasto Experience online

 

Link to slides


Gareth Drabble

Director of Customer Success

Contentsquare


Customers > Data

 

Link to slides

 

Laurie Astor

Ecommerce Manager

Pandora

 


The Times They Are
A-Changin

 

Link to slides


Matthew Hanwell

Head of CRO

BAT

 


Making App Experience the Headline Act in your Digital Lineup

 

Link to slides


Laura Dawson

Head of Digital Commercialisation

HSBC

 


Designing for the Pace of Life

 

Link to slides

 

Karen Boswell

Chief Experience Officer

VMLY&R

 

Breakout Sessions


Listening to the lyrics of data

 

Link to slides

 

Alessandra Wood

Senior Digital Analytics Specialist

Direct Line Group

 

Dorothee Middlewood

Digital Data Lead

Direct Line Group

 

Victoria Dadson

Web Analyst

Sykes Cottages

 

Andrew Pancheri

Web Analyst

Sykes Cottages

 


Let your Inner Glow Shine: Boost your Website & Mood with ClassPass & The Refinery

 

Link to slides

 

Nina Bayatti

Director of Conversion Rate Optimisation

ClassPass

 


The Age of Personalisation

 

Link to slides

 

Adriana Scala

Optimisation Manager

Now

 

Hiral Patel

Ecommerce Trading Optimisation Manager

Office

 

Vivienne Yong

Senior Ecommerce Product Manager

Made.com

 

Matthew Wilson

Digital Development Manager

Ocado

 


The Voice: Leveraging Data to Speak to the Customer and the Power of Their Voice

 

Link to slides

 

Paul Hornby

Director of Customer Experience

The Very Group

 


Getting in Tune with Digital Accessibility

 

Link to slides

 

Patrick Beyer

Head of Digital

MG Motor UK

 

Tzveta Dinova

Accessibility Specialist

Asos

 

Bryn Anderson

Senior Accessibility Specialist

Sainsbury's

 

Matt Christie

UX Design Specialist

Contentsquare

 


Leading with Integrity

 

Link to slides

 

Dior Bediako

Founder & Director

Pepper Your Talk

 

You may also like...

Benchmark Webinar

Beat the Benchmark workshop: Level up your digital CX metrics

Who wants to match benchmarks when you can beat them?! Learn from the best and smash those targets.

Newsletter: The Square

Newsletter: The Square

The very best news, insights, personalities and puppy snaps... sounds like a dreamy newsletter right. Sign up via our Blog.

report cover

Report:
2022 Digital Experience Benchmark

 How do you compare?
All the key benchmarks from 46+ billion user sessions, across 14 key industries.

Book a Demo

x

Contentsquare in 60 seconds

 

Get a demo