>> ready, set, go

 

Agenda

Unlock insights to level up your CX game

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10:00 AM
CX Circle - Breakfast-2-1
In-person
Networking

Registration & Breakfast

11:00 AM
Hybrid
Mainstage

Kick-off with Contentsquare,  Hotjar & Heap

11:10 AM
Hybrid
Mainstage

Level up your CX strategy: unlocking greatness in customer experience

Jon Cherki SP

Jonathan Cherki

CEO

Logo Contentsquare

 

Mohannad Ali-1

Mohannad Ali

Chief Strategy Officer

Storisell-Hotjar-1

 

Designing great experiences is never a one and done. And with customer expectation in constant flux, what is great today might not be great tomorrow. Join Contentsquare Founder & CEO Jonathan Cherki, Chief Product Officer Lucie Buisson and Chief Strategy Officer Mohannad Ali for a deep dive into CX trends, the emotional side of analytics and how to stay resiliant in the face of change. Hear how Contentsquare, Heap and Hotjar are joining forces to unlock greater customer understanding, faster.

11:40 AM
Hybrid
Mainstage

Speaker announcement coming soon...

12:00 PM
Hybrid
Mainstage

Speaker announcement coming soon...

12:30 PM
Hybrid
Mainstage

Speaker announcement coming soon...

12:50 PM
CX Circle - Lunch-2-1
In-person
Networking

Networking Lunch

2:15 PM
Hybrid
Breakout rooms
Breakout Wave 1 (Sessions coming soon)
3:00 PM
Hybrid
Breakout rooms

Breakout Wave 2 (Sessions coming soon)

3:45 PM
CX Circle - Coffee-2-1
In-person
Networking
Networking Break
4:15 PM
Hybrid
Breakout rooms
Breakout Wave 3 (Sessions coming soon)
5:00 PM
Hybrid
Mainstage
Closing Keynote
5:30 PM
CX Circle - Juice-2-1
In-person
Networking
After party
7:30 PM
Game over