Industry Insights Report:
The Fate of Finance:
12 innovation experts on how to future-proof your digital CX
Actionable advice & CX strategies from digital leaders in the finance & insurance industry
The global pandemic has made many banking, financial services and insurance companies wake up and acknowledge the requirement for a digital first strategy. To better understand what the next five years holds for the industry, we sat down with 12 digital innovators from leading brands to hear what they think lies ahead, their top concerns for the future and what they’re prioritizing today to build the stand-out digital experiences of tomorrow.