Compare your performance against digital benchmarks set by the world’s leading brands. A standout CX is no longer a nice-to-have, it's a question of survival. In this report, we dive into our most recent data to bring you insights and trends across 10+ industries to improve your digital CX and help you build a data-driven 2021 strategy that will help your brand stand out.
See where you fall within your industry’s competitive landscape, using our Digital Benchmarks as baseline
12Months' of Data |
900+Website & Apps |
25+Countries |
20+Billion Users Sessions |
Across 10 industries including apparel, automotive, beauty, B2B, consumer electronics, energy, financial services, grocery, luxury, travel, and telecommunications. |
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