Product Leaders Labs Sydney

Product people are constantly balancing how to deliver exceptional user experiences, drive growth, and improve efficiency all at the same time. With limited resources available, this is no easy task. The key? Unlocking the power of product insights.

With the right product insights, you can empower your team to make data-driven decisions, focus on what truly adds value, and stay ahead of the competition. Join us to discover the tools and proven strategies you need to move beyond guesswork and start delivering on business outcomes and customer value.

Conrad Dujin
Senior Customer Success Manager

Evan Rollins
Co-founder

David Haberlah
AI Globalisation Lead

Robert Miller
Head of User Experience

Diane Sexton
Senior Product Consultant

Courtney Bain
Previously Senior Product Manager

at Rokt

17:30

Arrival drinks & canapés

Grab a drink, have some food and network with other product leaders from various brands.

18:00

Welcome by Contentsquare & Drumline Digital

18:15

How product analytics empowers the PointsBet team to make data-driven decisions every day

Learn how PointsBet uses product analytics daily across teams for a variety of use cases—improving user experience, spotting fraud, enhancing customer safety, and setting priorities for their roadmap. Discover how they're encouraging teams like Business Intelligence, Customer Support, and global teams to adopt the platform and make data-driven decisions in their everyday work.

Robert Miller

Head of User Experience

18:35

Fireside chat with Courtney Bain, previously Senior Product Manager at Rokt

Conrad will take you through our 2025 Digital Experience Benchmark report findings and top-trends to help you understand how your digital experience stacks up against others in your industry—and help you drive smarter digital strategies this year.

Courtney Bain

Previously Senior Product Manager at Rokt

18:55

Panel discussion: How to use AI and analytics to make data impactful for everyone

Digital analytics has helped demystify data so it’s more accessible, approachable and actionable. And now, generative AI enables everyone to use these tools, regardless of experience level or technical ability.

In this panel, you'll learn how to use AI to make your company’s data impactful for everyone, even non-technical teams. From smart tools to boosting data skills, our panellists will share tips to help teams make better decisions and create real impact. This session is interactive, so get ready to ask your burning questions!