BFSI Client Club

Client Club: Financial Services Leaders’ Breakfast

Start CX Circle EMEA with an invite-only VIP Breakfast designed for senior financial services leaders to kick-start the day with high-quality, industry-relevant insight.

In an intimate executive setting before the main event begins, you’ll hear practical perspectives on what’s working right now in digital and customer experience—what leaders are prioritising, what they’re changing, and where they’re seeing measurable impact.

 

calendar-Oct-18-2024-01-35-19-0096-PM Tuesday 17th March
clock-Oct-18-2024-01-35-32-7568-PM 8:00am (pre-main event)
map-pin Magazine, Greenwich, London (CX Circle EMEA venue)

 

Connect with your peers over an engaging breakfast and take part in a candid conversation featuring senior leaders from leading BFSI brands. Expect real-world examples and actionable takeaways on how teams are improving customer experiences across channels—plus the opportunity share challenge and build your network before the wider agenda starts.

What awaits you:

  • Executive-level insights: Hear what top BFSI leaders are doing differently to improve customer experience, speed up decision-making, and drive outcomes.

  • Peer networking: Meet and network with a curated group of Contentsquare BFSI customers and senior industry peers in a relaxed, private setting.

  • Practical takeaways: Learn what’s working now—from proven approaches and lessons learned to strategies you can apply immediately across your customer journeys.

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Register now

Speakers

LynsayDunbar (1)
Lynsay Dunbar
Head of Digital Experience & Analytics
 
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BenWalton
Ben Walton
Senior Web Optimisation Manager, Petplan
 
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EllieManuel
Ellie Manuel
Digital Insight Consultant
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HanifeMehmet
Hanife Mehmet
Digital Performance Analyst
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Dominique - Burgundy (1)
Dominique Elsey
Head of Customer Marketing, UK
 
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Agenda (h2)

09:00

Registration & networking lunch

 

Some random copy here

09:30
Breakout rooms

Breakout sessions

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Designing great experiences is never a one and done. And with customer expectation in constant flux, what is great today might not be great tomorrow.
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Designing great experiences is never a one and done. And with customer expectation in constant flux, what is great today might not be great tomorrow.
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Speaker Name

Speaker Role

 

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Designing great experiences is never a one and done. And with customer expectation in constant flux, what is great today might not be great tomorrow.
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Speaker Name

Speaker Role

 

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10:00
Mainstage

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Agenda

08:00

Event Registration and Networking Breakfast ☕

08:30

Customer Showcase

Kick off the day with executive case studies and discussions on what's working now in digital and customer experience–what teams are prioritizing, changing, and measuring for impact–plus practical takeaways to optimize customer journeys across channels.

09:30

CX Circle continues!

Continue your conversations as we leave the exclusive Client Club to venture into the main event

Get prepared!

Maximise Your Partnership: Get Your Team CSQ Certified

To maximise the value you get from CX Circle, we recommend getting your team Contentsquare Certified in advance.

Certified users typically uncover more actionable insight and build stronger platform capability—meaning your team arrives ready to focus on outcomes, not onboarding, and can move faster on the priorities that matter to executives: improving conversion and digital revenue, reducing friction and cost-to-serve, increasing self-service success, and strengthening customer satisfaction.

Certification gives your teams a shared methodology and a consistent way to turn experience signals into decisions you can stand behind in the boardroom. Get certified now so you can hit the event ready to apply the advanced strategies we’ll be sharing—especially ahead of peak trading or high-volume periods.

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