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Calculate your Digital Experience ROI with Contentsquare

54% of teams can’t prove the ROI of customer experience*.
With Contentsquare they can in just six months.

With Contentsquare’s Digital Experience Analytics (DXA) platform, you can get the growth, efficiency and customer satisfaction you need. Discover how adding Contentsquare to your tech stack improves your digital strategy through high-value, low-risk experimentation. See where you can start.

Explore the study Calculate your ROI

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Digital experience ROI: Key findings from Forrester study**

Grow revenue

Understand your customers’ journeys and experiences instantly, in-depth. Find and fix broken experiences to recover revenue and surface new revenue-generating opportunities in seconds.

602% ROI

achieved on average with Contentsquare, with payback in just six month

$3.32M

of additional profit gained through digital optimization

Gain efficiency

Empower your teams to work more quickly and efficiently together with easy access to a single customer narrative that accelerates decision-making and the identification of redundant tools and software.

$805K

saved by identifying and removing redundant software

2,914 hours

reclaimed from internal productivity gains.

Delight customers

Discover what delights and frustrates your customers about your digital experience so you can build CX customers love and get better business outcomes — including greater retention, conversion and customer lifetime value (CLV).

$3.28M

of income recovered by identifying and fixing leaks in the journey that would have been missed

20-30%

conversions that led to more purchases of product, increased lead generation, more completions or more subscribers

*Source: Forrester: Predictions 2023: CX Teams Thrive Or Wither Based On What They Do Now
** Forrester’s study is based on the aggregated interviewees’ experiences and the results combined into a single composite organization.

How Contensquare customers proved digital experience ROI

"Contentsquare has the browser plug-in that allows anyone at the company to access a wealth of data on a particular page without the need to login on a standalone platform"

Director Web Strategy, Information Technology

"Contentsquare helped us understand why consumers weren’t using filters on the mobile app and helped us improve usage by more than 200%"

Digital Analytics and Insights Manager, Retail

Customer quotes from Forrester’s Total Economic Impact™ study

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