Forrester finds 602% ROI with Contentsquare in new Total Economic Impact™ study.

54% of teams can’t prove the ROI of customer experience*.
With Contentsquare they can in just six months.

With Contentsquare’s Digital Experience Analytics (DXA) platform, you can get the growth, efficiency and customer satisfaction you need.

 

 

money-rise-white
3.32M
profit gained 
Clock - time-2
2,914 hours
reclaimed 
Calendar (1)-1
602%
ROI achieved

Download the study

x
forrester-calculator-illustration
stats -plus 23k stats - -4,6 stat3 - +30%

Calculate the impact of your digital experience

NEW: Contentsquare Benefits Calculator, based on the Total Economic Impact™ study will give you an estimate on how much you can save through:

  • Site optimization
  • Reducing customer friction
  • Internal productivity gains

Discover the key findings from the Forrester study**

icon-magnifying-glassGrow revenue

Understand your customers’ journeys and experiences instantly, in-depth. Find and fix broken experiences to recover revenue and surface new revenue-generating opportunities in seconds.

 

602% ROI

achieved on average with Contentsquare, with payback in just six months

$3.32M

of additional profit gained through digital optimization
 

icon-speed-analysisGain efficiency

Empower your teams to work more quickly and efficiently together with easy access to a single customer narrative that accelerates decision-making and the identification of redundant tools and software.

 

$805K

saved by identifying and removing redundant software

2,914 hours

reclaimed from internal productivity gains.


icon-client-satisfactionDelight customers

Discover what delights and frustrates your customers about your digital experience so you can build CX customers love and get better business outcomes — including greater retention, conversion and customer lifetime value (CLV).

 

$3.28M

of income recovered by identifying and fixing leaks in the journey that would have been missed
 

20-30%

conversions that led to more purchases of product, increased lead generation, more completions or more subscribers

 

*Source: Forrester:  Predictions 2023: CX Teams Thrive Or Wither Based On What They Do Now
** Forrester’s study is based on the aggregated interviewees’ experiences and the results combined into a single composite organization.

Hear how our customers did it:

icon

"Contentsquare has the browser plug-in that allows anyone at the company to access a wealth of data on a particular page without the need to login on a standalone platform"

Director Web Strategy, Information Technology

icon

"Contentsquare helped us understand why consumers weren’t using filters on the mobile app and helped us improve usage by more than 200%"

Digital Analytics and Insights Manager, Retail


Customer quotes from Forrester’s Total Economic Impact™ study

forrester-report-illustration stats -plus 23k stats - -4,6 stat3 - +30%

Spend smarter. Operate leaner. Grow faster.

Discover how Contentsquare’s leading digital experience analytics platform helps over 1000 global brands grow revenue with exceptional digital customer experiences.

Watch the 1-minute product video or click below to access the full 6-minute version.