Forrester finds 602% ROI with Contentsquare in new Total Economic Impact™ study.

54% of teams can’t prove the ROI of customer experience*.
With Contentsquare they can in just six months.

With Contentsquare’s Digital Experience Analytics (DXA) platform, you can get the growth, efficiency and customer satisfaction you need.



profit gained 
Clock - time-2
2,914 hours
Calendar (1)-1
ROI achieved

Download the study

stats -plus 23k stats - -4,6 stat3 - +30%

Calculate the impact of your digital experience

NEW: Contentsquare Benefits Calculator, based on the Total Economic Impact™ study will give you an estimate on how much you can save through:

  • Site optimization
  • Reducing customer friction
  • Internal productivity gains

Discover the key findings from the Forrester study**

icon-magnifying-glassGrow revenue

Understand your customers’ journeys and experiences instantly, in-depth. Find and fix broken experiences to recover revenue and surface new revenue-generating opportunities in seconds.


602% ROI

achieved on average with Contentsquare, with payback in just six months


of additional profit gained through digital optimization

icon-speed-analysisGain efficiency

Empower your teams to work more quickly and efficiently together with easy access to a single customer narrative that accelerates decision-making and the identification of redundant tools and software.



saved by identifying and removing redundant software

2,914 hours

reclaimed from internal productivity gains.

icon-client-satisfactionDelight customers

Discover what delights and frustrates your customers about your digital experience so you can build CX customers love and get better business outcomes — including greater retention, conversion and customer lifetime value (CLV).



of income recovered by identifying and fixing leaks in the journey that would have been missed


conversions that led to more purchases of product, increased lead generation, more completions or more subscribers


*Source: Forrester:  Predictions 2023: CX Teams Thrive Or Wither Based On What They Do Now
** Forrester’s study is based on the aggregated interviewees’ experiences and the results combined into a single composite organization.

Hear how our customers did it:

Customer quotes from Forrester’s Total Economic Impact™ study

forrester-report-illustration stats -plus 23k stats - -4,6 stat3 - +30%

Spend smarter. Operate leaner. Grow faster.

Discover how Contentsquare’s leading digital experience analytics platform helps over 1000 global brands grow revenue with exceptional digital customer experiences.

Watch the 1-minute product video or click below to access the full 6-minute version.