Guide

Transform your CX with AI: A practical guide by Microsoft & Contentsquare

Expert advice, practical AI tips, and brand success stories 

In 2025, over 80% of organizations compete primarily on customer experience (CX), yet 40% of digital interactions still frustrate users. AI offers you the competitive advantage you need to succeed.

Learn how leading brands like ASOS, L’Occitane, Wolverine, and Nestlé use AI to create exceptional experiences that drive customer engagement, conversions, and loyalty.

 

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Get the guide

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What's inside

Practical ways to delight customers with AI-powered CX:

  • Tactical AI applications: Get actionable takeaways that you can implement today for 1:1 personalization, reduced friction, and seamless customer service.
  • Expert advice: Hear from 6 CX leaders on how to seamlessly integrate AI into your existing CX framework.
  • Real-world examples: See how top brands achieve measurable results using AI-powered customer experience platforms like Microsoft and Contentsquare.

 

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Discover Experience Intelligence

See how Contentsquare can help your team build better digital experiences

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