Stockholm
Oct 7 • 12pm-late • Södra Teatern
Stockholm
7 October 2025

Fast-forward your CX

Ready to accelerate your digital success? Join us at the number one event for CX professionals and prepare to get inspired, intrigued and invigorated.

  • Discover the latest CX innovations from industry experts
  • Witness the unveiling of Contentsquare’s brand new AI tools
  • Expand your network, know-how, and vision for the future
  • Have fun while you’re at it!
See agenda

Register now!

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Our speakers:

CX Circle at a glance

10+ speakers
10 + sessions

250 + attendees

1 After party

See agenda View speakers

Rave reviews

Speakers

Michele Lo Forte Global Head of E-Commerce and Digital Customer Engagement Logo_Breitling_2018_1884_P
Luiza de Lange Head of CRO leovegas white 3x
Joanna Sarvanidis Experimentation Team Lead leovegas white 3x
Alexandre Suon Head of Experimentation accorhotels 1
Andrea Eriksson Sales Production Manager E-commerce Lindex white
Johan Hedqvist Customer Experience Analyst Lindex white
Ninon Lambert Senior Product Designer proximus white
Thomas Rackowe Cork Product Designer proximus white
Patrice Attia Senior Vice President EMEA/APJ 2024-10_Contentsquare-CSQ-Logo_White
Stephanie Maziol Senior Director Product Marketing 2024-10_Contentsquare-CSQ-Logo_White
Isabelle Johansson (Host) Manager Enterprise Strategic Customer Success 2024-10_Contentsquare-CSQ-Logo_White
Rami Talib Customer Success Manager 2024-10_Contentsquare-CSQ-Logo_White

Agenda

12:00

Arrival and lunch 🌯

Kristallen

Welcome! Grab a bite, and let the networking begin 🤝

13:00

CX Circle kick off with Contentsquare

Stora scen

Take your seats and tune in as our hosts welcomes everyone to CX Circle Stockholm

2024-10_Contentsquare-CSQ-Logo_White
Isabelle Johansson Manager Enterprise Strategic Customer Success Contentsquare
Rami Talib Customer Success Manager Contentsquare
13:10

Analytics on autopilot: the AI revolution

Stora scen

Contentsquare will unveil the future of digital experience—where AI-driven, hyper-personalised interactions redefine how businesses connect with customers

2024-10_Contentsquare-CSQ-Logo_White
Patrice Attia Senior Vice President EMEA/APJ Contentsquare
Stephanie Maziol Senior Director Product Marketing Contentsquare
13:40

Keynote coming soon!

Stora scen

Speaker coming soon!
14:00

Coffee break ☕️

Kristallen

Stretch your legs, have a chat and fuel up for even more inspiring talks ahead

14:40

Bet on the right pace: how slowing down accelerates CX wins

Stora scen

leovegas white 3x
Luiza de Lange Head of CRO LeoVegas
Joanna Sarvanidis Experimentation Team Lead LeoVegas

Join Luiza and Joanna from LeoVegas, a leading name in i-gaming, as they share a behind-the-scenes look at the unique challenges of the betting industry. Discover how they are shifting mindsets within their organization to put digital customer experience at the heart of every decision, whether on apps or web.

 

In this session, you’ll learn about their groundbreaking “stop guessing, start testing” approach: a strategy that emphasizes slowing down to thoroughly test and understand customer needs before accelerating towards impactful, lasting improvements. Find out how this deliberate pace is helping LeoVegas deliver faster, smarter outcomes, and gain insights you can apply to your own CX journey.

Breakout coming soon!

Mosebacke

Speaker coming soon
 
15:05

How Lindex uses AI to understand the customer and work smarter

Stora scen

Lindex white
Andrea Eriksson Sales Production Manager E-commerce Lindex
Johan Hedqvist Customer Experience Analyst Lindex

Experiment, evolve, excel: how Accor transformed their culture around the customer

Mosebacke

accorhotels 1
Alexandre Suon Head of Experimentation Accor
Join Alexandre, Head of Experimentation at Accor, as he reveals the inside story of building a data-driven culture within one of the world’s largest hospitality groups. Drawing on six years of hands-on experience, Alexandre will share the challenges, lessons learned, and key wins that have shaped Accor’s journey toward making experimentation a core company habit.

Discover practical insights on fostering company-wide curiosity, empowering teams to test and learn, and putting customers at the center of every decision.
15:25

Networking break

Kristallen

Take a break, get to know our partners, mingle with like-minded CX experts and have some fun

16:05

Breakout coming soon!

Stora scen

Speaker coming soon

Insights to action: unlocking the full potential of Contentsquare

Mosebacke

Client club correct
Join this masterclass to maximize your Contentsquare investment. Discover how leading businesses drive impact, foster a data-driven culture, and leverage the latest product innovations to elevate team performance. Gain actionable insights to optimize digital experiences and boost results.
16:30

Unlocking growth: mastering data-driven customer insights for digital success

Stora scen

2024-10_Contentsquare-CSQ-Logo_White
Cees Alewijnse Manager Onboarding Contentsquare

Join senior leaders from various companies and Contentsquare as they explore the evolving landscape of product analytics. From overcoming data silos to leveraging autocapture and scaling insight generation, this panel tackles the real-world challenges digital teams face today. You'll get a front-row seat to actionable strategies, lively debate, and audience-driven polling.
 Get ready to benchmark your maturity, spark new ideas, and transform how your team turns data into impact.


Don't just collect data—use it to grow.

16:50

Dinner, drinks and networking 🪩

Kristallen

20:00

CX Circle 2025 is a wrap!

Kristallen

Location

Södra Teatern

Open in Google Maps

kagelbanan-exterior

 

FAQs

Get in touch

Is this event free to attend?

Attendance is free for all digital teams from online brands only. Sorry agencies/tech vendors/freelancers and students.

What is the dress code?

We encourage you to wear whatever you feel most comfortable in. Whether that's a futuristic-themed costume, business casual or your favourite frock, we're in to it. 

How do I get to Södra Teatern?

We recommend traveling to our event by public transport or by bike. The closest metro station is Slussen, it is a 6 minute walk to the venue from there. 

Do I receive a ticket/ QR code before the event starts?

You will receive an automated calendar invite for the event. Upon arrival at the venue, please announce yourself at the registration desk, and a badge will be ready for you.

 

CX Circle last year

A glimpse into our previous event in Stockholm

CX Circle Stockholm 2024

 

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