Fast-forward your CX

Ready to accelerate your digital success? Join us at the number one event for CX professionals and prepare to get inspired, intrigued and invigorated.

Discover the latest CX innovations from industry experts
Witness the unveiling of Contentsquare’s brand new AI tools
Expand your network, know-how, and vision for the future
Have fun while you’re at it!

Please note: Photography will be taking place throughout the event.
If you have any concerns or specific preferences regarding this, please reach out to our team.

The event gave me a needed energy boost and high over inspiration where to work on for next year.

2024 CX Circle attendee
Inspirational day with hands-on qualitative talks. I enjoyed learning from others how they approached use cases.

2024 CX Circle attendee
Great range of sub-topics, including generalist/strategic sessions. I went back to work the next day with several take-aways & photo's of slides I could share with my marketing team. I gained one new Linkedin contact that could be relevant in the future (clearly my networking skills need brushing up)

2024 CX Circle attendee

Princess Jwaher Alsaud Executive Director of Customer Experience Tawuniya_Logotype_White_TransparentBackground-1

Dr. Amr Awadallah Founder & CEO of Vectara, former VP at Google

Shobhit Tandon Group Chief Digital and Technology Officer 6014.SR_BIG.D-20d8479e

Abdulrahman Alsayari Chief Growth Officer manafaw

James Kelly Head of UX & UI Design qiddiya logo white

Kamal Farag Digital Services Director

Sarah AlMalik Lead AI & Special Projects

Jean-Christophe Pitie Chief Marketing & Partnership Officer 2024-10_Contentsquare-CSQ-Logo_White

Sebastien Barillot Vice President, Solution Consulting 2024-10_Contentsquare-CSQ-Logo_White

Diaa ElDin Nasr Senior Director MENAT 2024-10_Contentsquare-CSQ-Logo_White

Mohammed Alshehri Senior Account Executive 2024-10_Contentsquare-CSQ-Logo_White

Nada Anwar Adoption Consultant 2024-10_Contentsquare-CSQ-Logo_White

Volha Smirnova Enterprise Business Manager 2024-10_Contentsquare-CSQ-Logo_White

09:00

Registration and Breakfast

Welcome! Grab a bite, and let the networking begin

10:00

CX Circle kick off with Contentsquare

Take your seats and tune in as our hosts welcome everyone to CX Circle Riyadh

Mohammed Alshehri Senior Account Executive Contentsquare

Nada Anwar Adoption Consultant Contentsquare

10:10

Why Experience Intelligence Matters in the Middle East Region

Diaa Nasr Senior Director MENAT Contentsquare

Explore what digital success looks like across the MENAT region - highlighting real examples of how leading organizations are leveraging Contentsquare to unlock the full value of their data, people, and processes. Discover the most impactful use cases across government, telco, travel, F&B, public sector, and entertainment, and learn what businesses stand to miss if they don’t act now amid the region’s rapidly evolving digital economy

10:20

Experience just got more conversational

Jean-Christophe Pitié Chief Marketing & Partnerships Officer Contentsquare

Sebastien Barillot Vice President, Solution Consulting Contentsquare

Customer expectations have changed forever. From instantly finding the right song to having an AI curate an entire trip, people now expect every digital experience to be simple, fluid, and intuitive. But while consumers have embraced this shift, many CX teams are still stuck wrestling with fragmented data and disconnected tools. In this keynote, Jean-Christophe Pitié (Chief Marketing & Partnerships Officer) and Sebastien Barillot (Vice President, Solution Consulting) will explore how AI is transforming not only the customer experience but also the way we build and understand those experiences. He’ll share what happens when analytics becomes more conversational, insights become more immediate, and building experiences feels as natural as living them. Join us to see how the next era of CX is here - and how you can finally make sense of what your customers truly want.