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April 16 • 12pm-9pm • Amsterdam

Previously featured brands:

Where the future of digital experience takes shape

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CX Circle is all about collaboration over competition. Join the circle of leaders, thinkers, and innovators, sharing ideas to shape better journeys. 

Let's shape the future of CX, together.

2600+
Marketing, Product,
E-commerce, &
Digital Leaders
The event was well organized,
the agenda was to-the-point
with a lot of focus on real use-cases

Why join?

Speakers (more to be announced soon)

 

Patrice Attia Chief Revenue Officer 2024-10_Contentsquare-Wordmark-Logo_White
Patrick Chatain Chief Technology Officer 2024-10_Contentsquare-Wordmark-Logo_White
Matthieu Bachely Head of Product & Services Experience Orange white
Sarah Wilson‑Reißmann Global Director Digital Merchandising and Ecommerce Operations Canyon vector
Celine de Pourcq Ecommerce Specialist Samsonite logo

Agenda

12pm

Arrival and Networking 🥐

Kanarie Club

Rise and shine! Grab a brew, some lunch on us, and let the networking begin.

1pm

CX Circle Kick Off with Contentsquare 🚀

Mainstage

Take your seats at the mainstage and tune in as our hosts welcome everyone to CX Circle Amsterdam 2026.

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1:10pm

Contentsquare Keynote 📣

Mainstage

Join one of Contentsquare's Execs to unveil the future of digital experience - where AI-driven, hyper-personalised interactions redefine how businesses connect with customers.

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1:40pm

Industry Speaker Keynote 🎤

Mainstage

Dive into the data with our incredible line-up of speakers from Benelux's leading brands: showcasing their wins and exploring what's new, what's working, and what's next in the world of CX.

2pm

Coffee Break ☕️

Kanarie Club

Take a break, stretch your legs, and fuel up for even more inspiring talks ahead.

2:35pm

Marginal gains, major impact

Mainstage

More details coming soon

Canyon vector

Silver partner session: Level Access

Breakout stage

More details coming soon

levelaccess white
3:00pm

Platinum Partner session: valantic

Mainstage

More details coming soon

valantic white

From Insight to Impact: How to make the most of the Contentsquare product upgrades

Breakout stage

Get an exclusive look at the latest Contentsquare innovations and what they actually mean for your business.

Join our product experts for a deep-dive into Sense Analyst (including real customer wins and prompt strategies), Data Connect use cases that unlock new value, and a first-ever look at Conversation Intelligence.
3:25pm

Breakout session coming soon

Mainstage

More details coming soon

Break out session with Celine de Pourq

Breakout stage

More details coming soon

Samsonite logo
3:50pm

Networking Break 🍏

Kanarie Club

Your chance to recharge, explore our product pavilion and activations, get to know our partners, and mingle with like-minded CX superstars.

4:25pm

Panel Discussion 🤝

Mainstage

We gather back at the main stage for a discussion between leading brands from different industries.

4:45pm

Digital Experience Awards 🏆

Mainstage

We’re excited to celebrate the best of customer experience with a special award ceremony. [Applications open until March 20]

Our 3 finalists present their best DX case studies live on stage. Hear their success stories, vote for your favorite, and help us crown the DX Champion of 2026.

Want to be one of them? Submit your case by March 20! Enter now.

5pm

After-party: Connect & Celebrate 🪩

Kanarie Club

Come as you are to relax, expand your Contentsquare network, and enjoy the vibe. Let today's insights spark tomorrow's ideas as we come together - on the dancefloor or in the chill-out zone - for a feel-good finale. All are welcome to connect, reflect, and let loose.

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Digital Experience Awards 2026

Enter your best case and be the DX champion of the year!

This is your chance to showcase your most innovative and impactful initiatives live at CX Circle. From small optimizations with big results to full website redesigns – we want to hear your story.

Step up to the challenge and you might stand out as the DX champion of the night and walk away with our top prize: an amazing team activity worth 1000€!

Enter the competition →

Location

Kanarie Club

Bellamyplein 51, 1053 AT Amsterdam

Open in Google Maps

Kanarieclub

 

Our wonderful partners who make CX Circle possible

 

Platinum
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Accessibility

FAQs

Got a burning question that you don't see covered here? Get in touch.

Who should attend CX Circle?

Attendance is open to all digital leaders - from Marketing and Product, to E-commerce and Data. 

Can I bring a colleague to join me in person?

Of course, spread the word and lock in your work bestie for a day out of the office or a professional development opportunity for your team!

Please note we have a limit of 3 tickets per brand. 

I'm not in Amsterdam but I'd like to join. Will this event be streamed?

No, this event won't be live-streamed but we will record every bit of it! If you're interested in receiving these video's after the event, please reach out to daniek.vandenburg@contentsquare.com and we'll make sure you'll receive the content.

What's the dress code?

We encourage you to wear whatever you feel most comfortable in. Whether that's business casual or your favorite frock, we're in to it. 

Are Kanarie Club and de Hallen accessible?

We will do our utmost to accommodate any and all accessibility requirements. If you have any particular needs or there is a way we could make the event more comfortable for you, please get in touch with  daniek.vandenburg@contentsquare.com

Will there be food suitable for all dietary requirements?

We will have vegan, vegetarian and gluten-free food available.

If you have a specific dietary requirement we do not want you going hungry! Please get in touch with daniek.vandenburg@contentsquare.com and we'll make sure we have something for you.

What is the code of conduct expected at CX Circle?

CX Circle is committed to fostering a respectful, inclusive, and safe environment for all attendees, speakers, and staff. By registering for and participating in this event, you agree to adhere to this Code of Conduct.

Expected behavior:

* Professionalism. Treat all attendees, staff and event organizers with respect and courtesy. Engage in constructive discussions and refrain from disruptive behavior. Follow all event policies, venue regulations, applicable laws and instructions from event organizers.

 

* Inclusivity & Non-Discrimination. We are committed to diversity and inclusion. Discrimination or harassment based on race, gender, sexual orientation, disability, religion or other protected characteristics will not be tolerated. Respect different perspectives and ensure a welcoming environment for all attendees.

 

* Privacy and Personal Boundaries. Respect the privacy and personal boundaries of attendees. Do not share personal information without consent and obtain permission before recording or photographing individuals.

Unacceptable behavior:

The following behaviors are strictly prohibited and will not be tolerated:

  • Harassment in any form, including unwanted advances, inappropriate physical contact, offensive language, bullying, or intimidation
  • Disruptive actions that interfere with the event, such as excessive noise, aggressive behavior, refusal to comply with the event organiser’s instruction
  • Unauthorised recording or photography
  • Any behavior that violates event policies, venue regulations, or applicable laws. If you witness or experience any misconduct, report it to compliance@contentsquare.com.

Consequences of violations: 

Violation of this Code of Conduct may result in:

  • Immediate removal from the CX Circle without refund
  • Escalation to authorities or any relevant reporting
  • Compliant filing and any appropriate legal action

Reporting violations:

If you experience or witness any violations of this Codes of Conduct, please report to event organisers or directly to compliance@contentsquare.com. Reports will be handled with discretion and confidentiality. 

Questions and Support:

For any other questions or concern, please contact daniek.vandenburg@contentsquare.com

Highlights from CX Circle Amsterdam 2025

Catch up on some of the biggest speakers from last year's event

CX Circle Amsterdam 2025

Bob Timmerman - Tribe Lead Digital Assisted and Customer Interactions,
ING

6 Milion Logins a Day: How ING Makes Every Single One Count

CX Circle Amsterdam 2025

Camila Dutzig and Carla Andre - EQOM Group

From Specs To Sensations: Why Great CX Begins With Emotion, Not Information

 

Last year's CX Circle talks

Take a peek into our previous events around the world

CX Circle -- New York

Back to the Future:
Customer Experience in 50 years

Gary Roth — Director of Business Value Services, Contentsquare

CX Circle -- Paris

Back to the Future:
Customer Experience in 50 years

Gary Roth — Director of Business Value Services, Contentsquare

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