Amsterdam
May 22 • 12pm-late • De Hallen Studio's
Amsterdam
May 22 • 12pm-late • De Hallen Studio's & Kanarie Club

Fast-forward your CX

Ready to accelerate your digital success? Join us at the number one event for CX professionals and prepare to get inspired, intrigued and invigorated.

  • Discover the latest CX innovations from industry experts
  • Witness the unveiling of Contentsquare’s brand new AI tools
  • Expand your network, know-how, and vision for the future
  • Have fun while you’re at it!

Spots are limited, so sign up now and get ready to hit fast-forward on your CX!

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Our speakers:

CX Circle at a glance

10+ speakers
10 + sessions

300 + attendees

1 Award show

1 After party

See agenda View speakers →
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Rave reviews

Speakers

Bob Timmerman Tribe lead Digital Assisted and Customer Interactions ING white
Melissa Perotti Head of Product Analytics - Consumer Journey bol cropp
Carmen Aerts Head of Ecommerce Property 1=artipope
Michael Heinley Senior Director of Product Management decath 1
Anthony Cocozza Digital Marketing Manager testaankoop 1
Kristof Gielen Director Digital Marketing, E-commerce & Hardware Telenet
Jean-Christophe Pitié Chief Marketing & Partnerships Officer 2024-10_Contentsquare-CSQ-Logo_White
Stephanie Maziol Senior Director Product Marketing 2024-10_Contentsquare-CSQ-Logo_White
Franziska Schaefer (Host) Senior Director Marketing EMEA North & Central 2024-10_Contentsquare-CSQ-Logo_White
Jil Maassen (Host) Director Customer Success EMEA North & Central 2024-10_Contentsquare-CSQ-Logo_White
More speakers soon!

Agenda

12:00

Arrival and lunch 🌯

Kanarie Club

Welcome! Grab a bite, and let the networking begin 🤝

13:00

CX Circle kick off with Contentsquare

Fast-forward stage

Take your seats and tune in as our hosts welcomes everyone to CX Circle Amsterdam

2024-10_Contentsquare-CSQ-Logo_White
Jil Maassen Director of Customer Success EMEA North & Central Contentsquare
Franziska Schaefer Senior Director Marketing EMEA North & Central Contentsquare
13:10

Fast-forward your CX Strategy

Fast-forward stage

Contentsquare will unveil the future of digital experience—where AI-driven, hyper-personalised interactions redefine how businesses connect with customers

2024-10_Contentsquare-CSQ-Logo_White
Jean-Christophe Pitié Chief Marketing & Partnerships Officer Contentsquare
Stephanie Maziol Senior Director Product Marketing Contentsquare
13:40

6 Million logins a day: How ING makes every single one count

Fast-forward stage

ING logo
Bob Timmerman Tribe lead Digital Assisted and Customer Interactions ING
14:00

Coffee break ☕️

Kanarie Club

Stretch your legs, have a chat and fuel up for even more inspiring talks ahead

14:35

5 keys to unlock your data power; stop guessing, start leading

Fast-forward stage

bol.com
Melissa Perotti Head of Product Analytics - Consumer Journey Bol.com

Session coming soon!

Accelerate stage

Speaker coming soon!
14:55

Session coming soon!

Fast-forward stage

Speaker coming soon!

Rescued by insights: How CX analysis drives "Key Life Moments" to top conversion

Accelerate stage

testaankoop 1
Anthony Cocooza Digital Marketing Manager Contentsquare
15:15

Kristof Gielen - Director Digital Marketing, E-commerce & Hardware

Fast-forward stage

Telenet
Kristof Gielen Director Digital Marketing, E-commerce & Hardware Telenet

Carmen Aerts - Head of Ecommerce

Accelerate stage

artipoppe
Carmen Aerts Head of Ecommerce Artipoppe
15:35

Networking break

Kanarie Club

Take a break, explore the booths, get to know our partners and mingle with like-minded CX experts

16:10

Michael Heinley - Senior Director of Product Management

Fast-forward stage

decath 1
Michael Heinley Senior Director of Product Management Decathlon
16:30

Panel discussion

Fast-forward stage

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Cees Alewijnse Manager Onboarding EMEA North Contentsquare
16:50

CX Circle Awards 2025

Fast-forward stage

2024-10_Contentsquare-CSQ-Logo_White
Jil Maassen DirectorC Customer Success EMEA North & Central Contentsquare
Franziska Schaefer Senior Director Marketing EMEA North & Central Contentsquare
17:15

Dinner, Drinks and Networking 🪩

Kanarie Club

21:00

CX Circle 2025 is a wrap!

CX Circle Awards

Enter your best case!

We’re excited to celebrate the best of customer experience at our upcoming CX Circle event in Amsterdam on May 22nd with a special award ceremony. This is your chance to showcase your most innovative and impactful CX initiatives. 

 

Join the challenge to win an team activity worth 1000€!

 

Find more information here.

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Location

Kanarie Club & De Hallen Studio's

Open in Google Maps

Kanarieclub

 

FAQs

Get in touch

Is this event free to attend?

Attendance is free for all digital teams from online brands only. Sorry agencies/tech vendors/freelancers and students.

What is the dress code?

We encourage you to wear whatever you feel most comfortable in. Whether that's a futuristic-themed costume, business casual or your favourite frock, we're in to it. 

How do I get to Kanarie Club / de Hallen Studio's? Is there parking?

We recommend traveling to our event by public transport or bike. The easiest route is to navigate to Kanarie Club, which is just a few steps away from tram stops Ten Katestraat, Bilderdijkstraat and Willem de Zwijgerlaan. Cycling from Central Station will take about 13 minutes. 

Parking is available for cars (paid) and bikes. More info on parking here.

Do I receive a ticket/ QR code before the event starts?

You will get a QR code to enter the event shortly before the event. If you lost it,  please announce yourself at the registration desk, and there will be a badge ready for you.

 

CX Circle last year

A glimpse into our previous event in Amsterdam

CX Circle Amsterdam 2024

 

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