Guide

The Customer Activation Playbook

Turn new users into loyal, engaged customers with proven activation strategies

Acquiring new customers is only the first step. Activation is the crucial moment when users actually experience your value and it’s the key to building long-term loyalty and reducing churn. This playbook reveals the strategies and analytics you need to guide every customer to their “aha” moment, faster.

Discover how leading brands activate customers early, unlock product value, and accelerate growth with actionable steps and real-world examples.

 

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Get the guide

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What's inside

 

  • A step-by-step activation strategy: Learn how to guide users to your product’s value proposition and drive lasting engagement
  • Real brand success stories: See how companies like Ocado Retail and John Lewis & Partners boosted key metrics with data-driven activation
  • Practical analytics & KPIs: Get actionable frameworks and tools to measure, test, and improve activation at every stage of the journey

 

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