DX Connections Munich 2026

DX Connections Munich brings together CX and digital leaders for a day full of inspiring AI insights, real success stories, and meaningful conversations.

What to expect this morning:

• Explore the challenges and possibilities of building great experiences in an AI-powered world. Plus: get exclusive insights into Contentsquare's latest product roadmap releases focusing on AI innovations, including our AI agent Sense.

• Hear directly from peers and customers excelling in digital experience, sharing first-hand success stories and practical use cases

• Connect with a community of CX leaders on one of Munich's nicest rooftops in a relaxed atmosphere – with freshly brewed coffee and lunch

• [Optional] Client Workshop: Prompting Sense Like a Pro
Learn insider prompting strategies straight from our product experts - and put them into practice on the spot. Please bring your laptop!

01 Learn

Learn what's actually working in AI-powered CX, from brands doing it.

02 Do

Get hands-on with the latest Contentsquare product innovations.

03 Connect

Have real conversations with CX peers, swap ideas, and build relationships that last.

09:00

Registration & breakfast

Grab your badge at the registration desk and enjoy some breakfast and freshly brewed coffee as we get started

09:30

Opening words by CSQ

Take your seat and tune in as our host welcomes everyone to DX Connections Munich 2026

Andrea Stoica

Senior Specialist Content, Central, North Europe & MENAT

09:35

Building great customer experiences in an AI-shaped world

Customer journeys are more complex than ever - spanning digital, conversational, social, and AI-driven touchpoints. We'll explore how brands can turn that complexity into opportunity, and share the latest product updates on Sense, Contentsquare's AI agent.

Stephanie Maziol

Senior Director Product Marketing