01 Learn
Learn what's actually working in AI-powered CX, from brands doing it.
DX Connections Frankfurt
AI, data, and the future of digital experience
Thursday, 10.September 2026
09:00 AM - 1:30 PM CET
Upper East Site, Schwedlerstraße 8, 60314 Frankfurt
09:00
Registration & breakfast
Grab your badge at the registration desk and enjoy some breakfast and freshly brewed coffee as we get started
09:30
Opening words by CSQ
Take your seat and tune in as our host welcomes everyone to DX Connections Frankfurt 2026
Leoni Lehmann
Senior Customer Experience Specialist
09:35
Building great customer experiences in an AI-shaped world
Customer journeys are more complex than ever - spanning digital, conversational, social, and AI-driven touchpoints. We'll explore how brands can turn that complexity into opportunity, and share the latest product updates on Sense, Contentsquare's AI agent.
Hans Van Santvoort
Solution Consultant Expert
10:00
Engineered for speed and quality: how Hyundai turns data complexity into fast decision-making with Contentsquare
Hyundai Motor Europe runs digital experience for millions of visitors across dozens of markets. In this session, discover how the Hyundai team uses Contentsquare to surface friction, blend multi-market behavioural data and embed experience analytics into decisions that drive real progress.
Mauro Faccioni
Digital Experience Manager
10:15
☕ Coffee Break
10:45
Condor's Relaunch playbook: test, launch, scale
A major website relaunch is a high-stakes moment for any digital team. Learn how Condor used Contentsquare's AI-powered capabilities to measure impact, compare before and after, and make decisions with real confidence. Join them to hear how that data-driven mindset has spread across the business, empowering product teams to own their digital experience.
Lea Mattern
CRO / Experimentation Expert
Wassef Mahmoudi
Freelance Analytics Engineer
11:00
Digital experience optimization in action: Use case from Sky
Designing great experiences is never a one and done. And with customer expectation in constant flux, what is great today might not be great tomorrow.
11:15
Brand speaking slot - to be revealed soon
11:30
🍽 Networking Lunch
Enjoy some lunch and coffee and let the networking begin
12:30
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[Optional] Hands-on Workshop: Let Sense do the digging, you do the deciding
Join us for a hands-on Contentsquare workshop designed to help you get more out of Sense Analyst, our AI assistant.
Led by Contentsquare product experts, this session tackles the two questions we hear most: how do you make sure you're working with the right data, and how do you make Sense Analyst a reliable part of your daily workflow? You'll leave with clear answers to both, plus prompting best practices you can use straight away.
This isn't theory. You'll work directly with your own data (bring your laptop!), and leave the workshop with practical insights you can act on right away. You'll also get an early look at our new visualization feature in Sense Analyst, making it even easier to explore and share what you find.
You'll also get the chance to connect with fellow Contentsquare users - share experiences, swap ideas, and head wrap up the day with fresh perspectives and new connections.
Led by Contentsquare product experts, this session tackles the two questions we hear most: how do you make sure you're working with the right data, and how do you make Sense Analyst a reliable part of your daily workflow? You'll leave with clear answers to both, plus prompting best practices you can use straight away.
This isn't theory. You'll work directly with your own data (bring your laptop!), and leave the workshop with practical insights you can act on right away. You'll also get an early look at our new visualization feature in Sense Analyst, making it even easier to explore and share what you find.
You'll also get the chance to connect with fellow Contentsquare users - share experiences, swap ideas, and head wrap up the day with fresh perspectives and new connections.
Dennis Tölg
Senior Customer Success Manager
Jonas Bölz
Strategic Consultant
13:30
Event Close
Thank you for joining us. We hope to see you at the next event.
Contentsquare has been an integral part of our digital marketing toolset for years. Whether heat maps, customer journey analytics, or conversion insights-numerous business units use the platform to better understand behavior on our websites and derive real optimizations from it. That's why it was all the more enjoyable to meet many of the people behind the projects in person at the CSQ Club. The program was impressive. Thanks to the Contentsquare team for the invitation and the great organization!
-Rahel Faenger, Business Analyst Digital Marketing Tools
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