Prioritize JS and API errors based on impact on conversion and revenue. Let Contentsquare’s data science algorithms distinguish signal from noise thanks to statistical significance calculations, deterministic error grouping, etc.
Error Analysis & Impact Quantification
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Get web performance insights and alerts on pages and scenarios.
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Improve Web Core Vitals and thus your SEO
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Understand the causes of low performance, including
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Easily test risky changes (e.g. 3rd party script removal).
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Compare your site performance to your competitors.
Speed Analysis
Retroactively find sessions where users ran into text messages such as “Oops….”, “Out of stock”, “Payment failed” or form validation errors.
Spot abnormal message views spikes and understand how these situations affect revenue.
Experience search
- Analyze and quantify issues identified in these systems
- Dig into errors spotted in Contentsquare within your APM
- Compare the behavior of visitors that rated experiences highly or poorly side-by-side
APM & VOC integrations
- Experience what users experience
- Quickly understand the steps leading up to struggle
- Pinpoint errors as they unfold in the event stream
- Quantify the amount of people impacted by issues seen in one replay and the associated loss
Session Replay
"Here at Discover we spend a lot of time troubleshooting issues — a process that is typically time-consuming and manual. By automating this process and simplifying web performance monitoring, Contentsquare’s Find & Fix product save our teams valuable time — time they can spend on innovation instead."
DAVID SPITZ, SENIOR DIGITAL CUSTOMER EXPERIENCE MANAGER AT DISCOVER
Aim for a perfect customer experience
- Quickly identify the issues that hurt your business the most before your brand and customer relationships are damaged
- See the full context behind what is happening on your site
- Easily re-engage impacted customers to enable more human relationships
Streamline your continuous product delivery
- Proactively monitor pre-production environments to fix issues before they get costly
- React to production environments issues faster, combining automated tests with real user error monitoring
- Free up time to focus on what really matters: innovation!
Raise the bar for customer understanding
- With a best-in-class level of security, teams can immediately zoom into specific visitors’ session replays and take care of customers like never before
- They can also detect and prove fraudulent behaviors.
Turn customer feedback into a goldmine
- Quickly identify the context behind customer feedback on VOC, call center, support, and social media
- Draw on session replays for the fastest time to resolution
- Quantify audiences impacted and revenue loss
DISCOVER FIND & FIX IN ACTION
