State of the digital experience

Insights along the whole Customer Journey. 

rm-calendarThursday, January 26th

rm-clock12:00PM - 13:45PM

rm-maponline only via zoom

 

Join our DX experts from Farfetch, Home24, Bosch, Victorinox and The KaDeWe Group to kick off 2023 with some insights along the customer journey. The 5 speakers will share what they have learned in 2022 and what their expectations and plans for the new year ahead are.

 

And btw. lunch is on us 🥙*!

 

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Kadewe-groupBosch

 

Register now

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Hear them speak

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Why you should join!

  1. Learn from 2022. What were the challenges in the past year? How did the brands approach this topic? What did the speakers learn?
  2. Get ready for 2023. What challenges do the speakers see ahead in 2023, and how do they plan to deal with them? 
  3. Lunch is on us. It's a Lunch and Learn and that's why you'll get a 20 €/£/CHF for whatever you fancy

    *valid only for brands within the scope of Contentsquare and its partners offering

Key takeaways

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Get Insights along the whole Customer Journey

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Hear, Learn and Connect with Peers

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From the comfort of your home or office

Speakers

Domenico-vece

 

Domenico Vece

Group lead Digital
Business Consulting

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Bevis-Lau

Bevis Lau

Global Digital eCommerce Business Analyst

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Gianluca

 

Giovanni Luca Randisi

VP Product


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Maxine

 

Maxine Dietz

Head of Digital
Marketing & CRM

Kadewe-group

 

Jose-Pedro-Sa

 

José Pedro Sá

Business Analyst



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Agenda

Start time: 12:05PM to 12:25PM

Domenico-vece

Domenico Vece

Group lead Digital Business Consulting

Bosch

Domenico will kick-off the Event and start our Journey with his talk about Acquisition Strategy, First Party Data and other Challenges he and his team at Bosch face next year.

Start tme: 12:25PM to 12:45PM

Bevis-Lau

Bevis Lau

Global Digital eCommerce Business Analyst

Victorinow

 

Bevis will host the second talk and will take us On-Site. He will share Learnings from one of Victorinox rare collaborations. They joined forces with Adidas this year! And let's hear what they have planned for 2023. 

Start tme: 12:45PM to 13:05PM

Gianluca

Giovannis Luca Randisi

VP Product

Home24

 

"Innovation through structure. Mastering the product feed." is our third talk held by Gianluca and will definitely guide you to winning in the game of personalisation.

Start tme: 13:05PM to 13:25PM

Maxine
Maxine Dietz
Head of Digital Marketing & CRM

Kadewe-group

 

"Fostering old and new customer relationships by better understanding our customers experiences in store and online" 

Start tme: 13:25PM to 13:45PM

Jose-Pedro-Sa

José Pedro Sá

Business Analyst

Farfetch-1

 

"Providing a consistent and proactive post-purchase experience in a complex logistics ecosystem." The Journey isn't over. Actually, that's where the real Journey starts. Josè knows how important the post purchase experience is and will share what he learned in 2022.