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Welcome to the CX Circle video page.

Wow, what an event. If you missed out or want to relive all the amazing content from CX Circle, look no further. 



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The Mainstage

Getting your site CX ready for the new google algorithm 

Elise Cuthbertson, Head of CX
Contentsquare

 

How CRO works best when working closely with the insights team

Faith Dallas, CRO Analyst & Elinor Pierce, Ecommerce Optimisation Manager
New Look

The Philips Customer Journey: Activation, Revenue & Retention

Annis Begin, UX and Content Manager
Philips

Digital Sofa Sessions: The Power of Segmentation

Nuno Luz, Optimisation Manager 
Tesco Mobile

3 reasons why your 'Digital Transformation' will fail

Johanna Alvarez, Analytics, AdTech & Attribution Modeling Manager
Barcelo Hotel Group

Why conversion rate is the wrong metric for companies with sticky customers

Bhavik Patel, Product Analytics Lead 
Gousto

The big-top sessions

Practical tool tips for terrific trading during Peak

Jonathan Morell, Product Experience Manager & Suzanne Smulovitch, Senior Strategic Consultant
Contentsquare

Men and women have a role to play in levelling the playing field for women at work

Jonathan Coleman, Head of Digital & Helen Doyle, Head of Borrow
HSBC

How AI-Driven Personalisation improved the customer experience

Jamie Levrant, Product Owner
John Lewis

UX Tips and Advice from the brands getting it right.

Matt Christie, UX/UI Designer 
Contentsquare

How to keep up with rapid changes in consumer behaviour through experimentation

Graham Goodings, UX Designer
Cancer Research 

Sindhuja Sundaravadivelu, Senior Product Manager 
Funding Circle

An engaged customer is a good customer: how to maximise engagement both on and off-site

Jason Smith, Commercial Director 
Insider

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Contentsquare empowers brands to build better digital experiences.

Watch the 60 second demo video.

 

GET IN TOUCH

Our experience analytics platform tracks and visualises billions of digital behaviours, delivering intelligent recommendations that everyone can use to grow revenue, increase loyalty and fuel innovation. Founded in Paris in 2012, Contentsquare has since opened offices in London, New York, San Francisco, Munich, Tel Aviv, Tokyo, Sydney, Melbourne and Singapore. Today, it helps more than 600 enterprises in 25 countries deliver better digital experiences for their customers.