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LEVEL UP your CX game

As customer expectations increase, and business budgets tighten, trying to hit your targets can feel like playing in hard mode. And even if you’ve got an abundance of tools and tech at your disposal, it’s tough to make sense of it all without the right behavioural insights. 

CX Circle is here to help you level up your game. 

Watch on demand
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>> Your players and quests

10+ Speakers
8+ Sessions
300+ Attendees
Watch the trailer
 

>> Quest supporters

Your speakers

Mikael Meijer Apoteket

Mikael Meijer

SVP of eCommerce

Rebeiro Jeyapaul

Rebeiro Jeyapaul

Web Analytics & Insights Manager

Joost de Schepper

Joost de Schepper

Director User Growth Optimisation

 

Tobias Wallberg Speaker

Tobias Wallberg

Digital Analyst

 

Sophie Vildahl - avensia

Sophie Vildahl

Senior Commerce Advisor CX & Loyalty

 

Isabelle Johansson CXC STHLM

Isabelle Johansson

Manager Strategic Customer Success

Rupert Streatfeild-James

Rupert Streatfeild-James

Optimisation and Data Implementation Manager

Simon Chapman

Simon Chapman

Senior Director, Partner Enablement & Solution Architecture 

Pierre Casanova Contentsquare

Pierre Casanova

Head of Corporate Development

Tali Hadar

Tali Hadar

Senior Customer Success Manager

Gary Roth Contentsquare

Gary Roth

VP Business Value Services

There are no sessions matching your filtering criteria
12:00
CX Circle - Lunch-2-1
Networking
In-person
Registration & networking lunch 🌯
13:00
Hybrid
Main stage

CX Circle kick-off with Contentsquare

13:10
Hybrid
Main stage

Level up your digital CX strategy

Pierre Casanova CXC STHLM

Pierre Casanova

Head of Corporate Development

 

Mask group (16)

Designing great experiences is never a one and done. And with customer expectation in constant flux, what is great today might not be great tomorrow. Join Contentsquare GTM Executive Pierre Casanova for a deep dive into CX trends, the emotional side of analytics and how to stay resilient in the face of change. 

13:35
Logo Apoteket AB
Hybrid
Main stage

Is the notion of CX changing?

Mikael Meijer

Mikael Meijer

SVP of eCommerce

 

apoteket-logo-latest 1crop

 

 

Curious about how the concept of Customer Experience is evolving? Join Mikael Meijer from Apoteket for an insightful presentation that explores the latest trends and shifts in CX. Don’t miss out on discovering how these changes could reshape your approach to customer engagement. 

14:00
CX Circle - Coffee-2-1
Networking
In-person

Coffee break & networking ☕️

14:30
Electrolux-removebg-preview 1
Hybrid
Main stage

Foundation Of A Successful Experimentation

Rebeiro Jeyapaul

Rebeiro Jeyapaul

Web Analytics & Insights Manager

 

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14:55
Logo Kappahl new 1
Hybrid
Main stage

Play to Win: Empowering Every Team with Digital Analytics.

 

Powered by

 

Avensia Logo CXC STHLM LP

 

Tobias Wallberg (1)

Tobias Wallberg

Digital Analyst

 

Logo Kappahl new 1

 

Sophie Vildahl - avensia

Sophie Vildahl

Senior Commerce Advisor CX & Loyalty

 

Avensia Logo CXC STHLM LP

 

15:20
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Hybrid
Main stage

Driving Experimentation and Delighting Customers Across the Entire Customer Journey

 

Powered by

 

optimizely-logo-white1

 

Rupert Streatfeild-James

Rupert Streatfeild-James

Optimisation and Data Implementation Manager

 

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Simon Chapman

Simon Chapman

Senior Director, Partner Enablement & Solution Architecture

 

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15:45
CX Circle - Coffee-2-1
Networking
In-person

Coffee break & networking ☕️

16:15
RGB_Contentsquare Vertical Reversed
Hybrid
Main stage

Cracking the Code: Go-to-Market Strategies for the AI-Driven Future

Gary Roth CXC STHLM

Gary Roth

Senior Director Solutions Consulting

 

Logo Contentsquare

 

Join Gary Roth, Senior Director Solutions Consulting at Contentsquare, for an inspirational talk on the challenges of navigating a successful go-to-market strategy in a world of constantly evolving consumer behaviour and expectations. Discover how to stay ahead of the curve and leverage AI to meet these demands. Gain valuable insights to transform your approach and drive lasting success.

16:40
CX Circle - Group
Hybrid
Main stage

Digital Leaders Panel 

 

Next-Level CX: Key insights to upgrade your CX strategy 2025

Joost de Schepper

Joost de Schepper

Director User Growth Optimisation

 

Spotify Logo 1

 

Mikael Meijer LP CXC

Mikael Meijer

SVP of eCommerce

 

Logo_Apoteket_AB-removebg-preview 1

 

Pierre Casanova CXC STHLM

Pierre Casanova

Head of Corporate Development

 

Logo Contentsquare

 

The higher the level, the tougher the challenge. As customer expectations rise, this panel will explore how brands can stay one step ahead by constantly evolving their CX strategy. Our digital leaders will share their opinions on key upgrades for 2025.

17:15
CX Circle - Juice-3
Networking
In-person

Virtual event ends / Networking, Dinner & Afterparty begins 🎉

21:00

Game over

>> Quest supporters

 

Thank you to our partners

A huge thank you to our wonderful sponsors who make CX Circle possible. 

Avensia Logo CXC STHLM LP
Platinum
Optimizely White 2
Platinum

Prioritize mobile, benchmark experiences and surface better insights with Contentsquare.

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