As customer expectations increase, and business budgets tighten, trying to hit your targets can feel like playing in hard mode. And even if you’ve got an abundance of tools and tech at your disposal, it’s tough to make sense of it all without the right behavioural insights.
CX Circle is here to help you level up your game.
Mikael Meijer
SVP of eCommerce
Apoteket AB
Joost de Schepper
Director User Growth Optimisation
Spotify
Sophie Vildahl
Senior Commerce Advisor CX & Loyalty
avensia
Rebeiro Jeyapaul
Web Analytics & Insights Manager
Electrolux
Tobias Wallberg
Digital Analyst
Kappahl
Rupert Streatfeild-James
Optimisation and Data Implementation Manager
evoke
Isabelle Johansson
Manager Strategic Customer Success
Contentsquare
Simon Chapman
Senior Director, Partner Enablement & Solution Architecture
Optimizely
Pierre Casanova
Head of Corporate Development
Contentsquare
Tali Hadar
Senior Customer Success Manager
Contentsquare
Gary Roth
VP Business Value Services
Contentsquare
CX Circle kick-off with Contentsquare
Level up your digital CX strategy
Pierre Casanova
Head of Corporate Development
Designing great experiences is never a one and done. And with customer expectation in constant flux, what is great today might not be great tomorrow. Join Contentsquare GTM Executive Pierre Casanova for a deep dive into CX trends, the emotional side of analytics and how to stay resilient in the face of change.
Is the notion of CX changing?
Mikael Meijer
SVP of eCommerce
Curious about how the concept of Customer Experience is evolving? Join Mikael Meijer from Apoteket for an insightful presentation that explores the latest trends and shifts in CX. Don’t miss out on discovering how these changes could reshape your approach to customer engagement.
Coffee break & networking ☕️
Foundation Of A Successful Experimentation
Rebeiro Jeyapaul
Web Analytics & Insights Manager
Play to Win: Empowering Every Team with Digital Analytics.
Powered by
Tobias Wallberg
Digital Analyst
Sophie Vildahl
Senior Commerce Advisor CX & Loyalty
Driving Experimentation and Delighting Customers Across the Entire Customer Journey
Powered by
Rupert Streatfeild-James
Optimisation and Data Implementation Manager
Simon Chapman
Senior Director, Partner Enablement & Solution Architecture
Coffee break & networking ☕️
Cracking the Code: Go-to-Market Strategies for the AI-Driven Future
Gary Roth
Senior Director Solutions Consulting
Join Gary Roth, Senior Director Solutions Consulting at Contentsquare, for an inspirational talk on the challenges of navigating a successful go-to-market strategy in a world of constantly evolving consumer behaviour and expectations. Discover how to stay ahead of the curve and leverage AI to meet these demands. Gain valuable insights to transform your approach and drive lasting success.
Digital Leaders Panel
Next-Level CX: Key insights to upgrade your CX strategy 2025
Joost de Schepper
Director User Growth Optimisation
Mikael Meijer
SVP of eCommerce
Pierre Casanova
Head of Corporate Development
The higher the level, the tougher the challenge. As customer expectations rise, this panel will explore how brands can stay one step ahead by constantly evolving their CX strategy. Our digital leaders will share their opinions on key upgrades for 2025.
Virtual event ends / Networking, Dinner & Afterparty begins 🎉
Game over
“I liked the customer cases, it was clear to how their teams worked with the tools and the UX in general”
- 2023 CS Summit attendee
“The stories on how industry leaders tackle challenges got me inspired.
Networking was well organized an encouraged interaction! “
- 2023 CS Summit attendee
“Good cadence with talks, breaks, good content.
Great space and fantastic presentation by the CS team”
- 2023 CS Summit Attendee
“Great that people from many different industries attended.”
- 2023 CS Summit attendee
“Good knowledge & inspiration!”
- 2023 CS Summit attendee
>> Quest supporters
A huge thank you to our wonderful sponsors who make CX Circle possible.