November 19 • 1pm-7pm • Milan

Previously featured brands:

Where the future of digital experience takes shape

See agenda
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Register now

CX Circle is all about collaboration over competition. Join the circle of leaders, thinkers, and innovators, sharing ideas to shape better journeys. 

Let's shape the future of CX, together.

150
Marketing, Product,
E-commerce, &
Digital Leaders
The event was well organized,
the agenda was to-the-point
with a lot of focus on real use-cases

Why join?

Speakers (more to be announced soon)

 

Patrice Attia Chief Revenue Officer 2024-10_Contentsquare-Wordmark-Logo_White
Stephanie Maziol Senior Director Product Marketing 2024-10_Contentsquare-Wordmark-Logo_White
Luisella Massimi Digital Marketing & Customer Data Project Lead fastweb vodafone logo-1
More speakers... ... coming soon!

Agenda

1pm

Arrival and Networking 🥗

Grab a brew, some lunch on us, and let the networking begin.

2:00pm

CX Circle Kick Off with Contentsquare 🚀

Mainstage

Take your seats at the mainstage and tune in as our hosts welcome everyone to CX Circle South Europe 2026.

2024-10_Contentsquare-CSQ-Logo_Coral
2:10pm

Unlocking Growth with Sense Analyst

Mainstage

Discover how AI-powered insights and A/B testing recommendations enable every team to make faster, data-driven decisions.

iberostar white
Pablo Altamirano Head of UX Iberostar

Unlocking Growth with Sense Analyst

Mainstage

Discover how AI-powered insights and A/B testing recommendations enable every team to make faster, data-driven decisions.

2:30pm

Building great customer experiences in an AI-shaped world

Mainstage

2024-10_Contentsquare-CSQ-Logo_Coral
Patrice Attia CRO Contentsquare
Stephanie Maziol Senior Director Product Marketing Contentsquare
Customer journeys are more complex than ever—spanning digital, conversational, social, and AI-driven touchpoints, with interactions between humans and intelligent agents shaping every experience. Understanding what customers truly need has never been harder, but these new journeys also create unprecedented opportunities to act, innovate, and delight. In this keynote, Contentsquare CRO Patrice Attia, and CTO Patrick Chatain will explore the challenges and possibilities of building great experiences in an AI-powered world—and show how brands can turn complexity into opportunity. 
3:00pm

Fastweb and Sense Analyst: Faster Answers, Fewer Dead Ends

Mainstage

A look at how the Fastweb team changed the way they approach digital analysis, cutting through noise to focus on what actually moves the needle for their customers.

fastweb vodafone logo-1
More information soon...
3:30pm

Coffee Break ☕️

Take a break, stretch your legs, and fuel up for even more inspiring talks ahead.

4:50pm

Digital Experience Awards 🏆

Mainstage

3 leading Italian companies from different industries, each showcasing the digital experience project that earned them a place at the top during our DX Awards.

More information soon...

5:30 pm

After-party: Connect & Celebrate 🪩

Come as you are to relax, expand your Contentsquare network, and enjoy the vibe. Let today's insights spark tomorrow's ideas as we come together - on the dancefloor or in the chill-out zone - for a feel-good finale. All are welcome to connect, reflect, and let loose.

DX Awards 2026-227

Digital Experience Awards 2026

A night to remember!

Another year, another batch of teams proving what great digital experience work actually looks like in practice. We heard the pitches, saw the results, and handed out the trophy. Read the full recap below.

Discover this year winners

Location

Le Cavallerizze

Via Olona, 4, 20123 Milano MI, Italy

Open in Google Maps

Screenshot 2026-06-30 at 17.09.32

 

Our wonderful partners who make CX Circle possible

 

Accessibility

FAQs

Got a burning question that you don't see covered here? Get in touch.

I signed up for this event, when and how do I get my ticket?

We look forward to welcoming you on the 19th of November! You will receive a QR code by email the day before the event. Showing it at our registration desk when you arrive is the quickest way to get checked in, and our team will have your badge ready in no time.


Can't find the email? No problem, just introduce yourself at the registration desk and we'll take care of you.

Who can attend CX Circle?

Attendance is free to all digital leaders, from Marketing and Product, to E-commerce and Data. Sorry agencies, freelancers, and other technology vendors. 

Can I bring a colleague to join me in person?

Of course, spread the word and lock in your work bestie for a day out of the office or a professional development opportunity for your team!

Please note we have a limit of 3 tickets per brand. 

I'm not in Milan but I'd like to join. Will this event be streamed?

No, this event won't be live-streamed but we will record every bit of it! If you're interested in receiving these video's after the event, please reach out to sarah.puzio@contentsquare-ext.com and we'll make sure you'll receive the content.

What's the dress code?

We encourage you to wear whatever you feel most comfortable in. Whether that's business casual or your favorite frock, we're in to it. 

Is Le Cavallerizze accessible?

We will do our utmost to accommodate any and all accessibility requirements. If you have any particular needs or there is a way we could make the event more comfortable for you, please get in touch with  sarah.puzio@contentsquare-ext.com

Will there be food suitable for all dietary requirements?

We will have vegan, vegetarian and gluten-free food available.

If you have a specific dietary requirement we do not want you going hungry! Please get in touch with sarah.puzio@contentsquare-ext.com and we'll make sure we have something for you.

What is the code of conduct expected at CX Circle?

CX Circle is committed to fostering a respectful, inclusive, and safe environment for all attendees, speakers, and staff. By registering for and participating in this event, you agree to adhere to this Code of Conduct.

Expected behavior:

* Professionalism. Treat all attendees, staff and event organizers with respect and courtesy. Engage in constructive discussions and refrain from disruptive behavior. Follow all event policies, venue regulations, applicable laws and instructions from event organizers.

 

* Inclusivity & Non-Discrimination. We are committed to diversity and inclusion. Discrimination or harassment based on race, gender, sexual orientation, disability, religion or other protected characteristics will not be tolerated. Respect different perspectives and ensure a welcoming environment for all attendees.

 

* Privacy and Personal Boundaries. Respect the privacy and personal boundaries of attendees. Do not share personal information without consent and obtain permission before recording or photographing individuals.

Unacceptable behavior:

The following behaviors are strictly prohibited and will not be tolerated:

  • Harassment in any form, including unwanted advances, inappropriate physical contact, offensive language, bullying, or intimidation
  • Disruptive actions that interfere with the event, such as excessive noise, aggressive behavior, refusal to comply with the event organiser’s instruction
  • Unauthorised recording or photography
  • Any behavior that violates event policies, venue regulations, or applicable laws. If you witness or experience any misconduct, report it to compliance@contentsquare.com.

Consequences of violations: 

Violation of this Code of Conduct may result in:

  • Immediate removal from the CX Circle without refund
  • Escalation to authorities or any relevant reporting
  • Compliant filing and any appropriate legal action

Reporting violations:

If you experience or witness any violations of this Codes of Conduct, please report to event organisers or directly to compliance@contentsquare.com. Reports will be handled with discretion and confidentiality. 

Highlights from CX Circle 2026 around the globe

Catch up on some of the greatest talks this year

CX Circle Amsterdam 2026

Matthieu Bachely - Head of Product and Services Experience,
Orange

From CX ambition to experience orchestration

 

 

CX Circle Stockholm 2025

Luiza de Lange and Joanna Sarvanidis- LeoVegas

Bet on the right pace: how slowing down accelerates CX wins

 

Last year's CX Circle talks

Take a peek into our previous events around the world

CX Circle -- New York

Back to the Future:
Customer Experience in 50 years

Gary Roth — Director of Business Value Services, Contentsquare

CX Circle -- Paris

Back to the Future:
Customer Experience in 50 years

Gary Roth — Director of Business Value Services, Contentsquare