RIYADH 10/12/24

LEVEL UP your CX game

As customer expectations increase, and business budgets tighten, trying to hit your targets can feel like playing in hard mode. And even if you’ve got an abundance of tools and tech at your disposal, it’s tough to make sense of it all without the right behavioural insights. 

CX Circle is here to help you level up your game. 

 

Supporting Association

 

cxa association

 

Register now

>> Your players and quests

10+ Speakers
8+ Sessions
250+ Attendees
Watch Last year's CX Circle
 

>> Quest supporters

Your speakers

Amina

Amina Hisham Naitah

Digital Transformation Director

 

Aaron

Aaron Baid

Senior Product Owner

 

Samer

Samer ALRayyan

Deputy Director General for  Customer  Service  Sector  and  DDG  for  National  Labor  Observatory

 
Kamal Farag

Kamal Farag

Digital Services Director

Ahmad Shahroor headshot

Ahmad Shahroor

Director of Ecommerce Operations

 

Elodie Arabsat

Élodie Nicole Maurer

Director of Marketing & Communications

 

Rafah Alkhatib

Rafah Alkhatib

Sr. Manager - Technology Solutions and Innovation

Khalid A. Bin Rayes

Khalid A. Bin Rayes
General Director Business Development

Waleed Khalid Alhamdan

Waleed Khalid Alhamdan
Principal Consultant- Customer Experience & Business Growth Strategist

Yasmin

Yasemin Gülle

Digital Channels Manager

 

Ayush Kapuria

Ayush Kapuria
Chief Commercial Officer

 

Hanadi

Hanadi Mahmoud Sadeq

Director Clients Advocacy & Sustainability

 

Hasan

Hasan Mushtaq
Chief Technology Officer IACO 

 

Ahmad

Ahmad Salama

VP & General Manager MENAT

 

 

dave

Dave Anderson

VP Product Marketing

 

 

 

Ameera headshot

Ameera Hassan Alhassan

Customer Success Manager

 

Diaa

Diaa ElDin Nasr

Regional Director, Head of Business KSA & Levant

 

Volha Smirnova

Volha Smirnova

Enterprise Account Executive

 

 

Mohammed Alshehri-1

Mohammed Alshehri

Technical Account Executive

 

 

There are no sessions matching your filtering criteria
09:00
CX Circle - Breakfast-2-1
Networking

Registration & Networking Breakfast 🥐

10:00
2024-10_Contentsquare-Wordmark-Logo_White
Main stage

CX Circle Kick-off with Contentsquare

Mohammed

Mohammed Alsheri

Technical Account Manager

 

2024-10_Contentsquare-Wordmark-Logo_White

 

10:10
2024-10_Contentsquare-Wordmark-Logo_White
Main stage

Level-up Your Digital CX Strategy

Ahmad

Ahmad Salama

VP & General Manager MENAT

 

2024-10_Contentsquare-Wordmark-Logo_White

 

Dave headshot

Dave Anderson

VP Product Marketing

 

2024-10_Contentsquare-Wordmark-Logo_White

 

Join us for a sneak peek into the future of customer experience. Gain exclusive insights into the cutting-edge developments in analytics and experience intelligence. Don't miss this opportunity to stay ahead of the curve and unlock the potential of tomorrow's customer journey.

10:35
MoHU
Main stage

How The Ministry Of Hajj & Umrah Is Leveraging Experience Intelligence Tools To Increase The International Reach

Amina

Amina Hisham Naitah

Digital Transformation Director

 

MoHU 1

 

Ameera

 

Ameera Hassan Alhassan

Customer Success Manager

 

2024-10_Contentsquare-Wordmark-Logo_White

 

10:50
Hugo_Boss_logo_2021 1
Main stage
Optimizely

Building Your Online Brand Like a Boss

Aaron-1

Aaron Baid

CRO & Product Design CoE Lead

Hugo_Boss_logo_2021 1

 

11:05
new-logo-design-hrdf-hadaf-2-2-4-02 1 (1)
Main stage

Transforming the Job Seeker Experience - a Data-Driven Approach

Samer

 

Samer ALRayyan

Deputy Director General for Customer Service & DDG for National Labor Observatory

new-logo-design-hrdf-hadaf-2-2-4-02 1 (1)

 

Kamal Farag

Kamal Farag

Digital Services Director

new-logo-design-hrdf-hadaf-2-2-4-02 1 (1)

 

Diaa

 

Diaa ElDin Nasr

Regional Director, Head of Business KSA & Levant

 

2024-10_Contentsquare-Wordmark-Logo_White

 

11:20
Maestro-01 (1) 1
Main stage
Insider

From Oven to Heart - How Maestro Pizza Delivers Happiness

Ayush Kapuria

Ayush Kapuria

Chief Commercial Officer

Maestro-01 (1) 1

 

11:35
CX Circle - Coffee-2-1
Networking

Time for a Stretch & Coffee Break  ☕️

12:15
CX Circle - Group
Main stage

Panel discussion - Driving Digital Transformation with Next-level CX

Elodie Arabsat

Élodie Nicole Maurer

Director of Marketing and Communications

arabsat white-1

 

Rafah Alkhatib-1

Rafah Alkhatib

Sr. Manager - Technology Solutions and Innovation

white RSG 1

 

Khalid A. Bin Rayes

Khalid A. Bin Rayes

General Director Business Development

cxa association

 

 

 

Waleed Khalid Alhamdan

Waleed Khalid Alhamdan
Principal Consultant- Customer Experience & Business Growth Strategist

cxa association

 

 

Volha Smirnova

Volha Smirnova

Account Executive

2024-10_Contentsquare-Wordmark-Logo_White

 

12:40
koctas logo
Main stage

From Data Insights to Revenue Boost - Landing Page Optimization and Retail Media

Yasemin Gülle

Yasemin Gülle

Digital Channels Manager

koctas logo

 

12:55
xcite-logo-white-transparent-en
Main stage

How Contentsquare Strengthens Xcite's Digital Experience - from Implementation to ROI

Ahmad Shahroor headshot

Ahmad Shahroor

Director of Ecommerce Operations

xcite-logo-white-transparent-en

 

13:10
logo_Solutions by stc-2
Main stage
Listening To Win - Building Deeper Connections With Your Customers
Hanadi

Hanadi Mahmoud Sadeq
Director, Clients Advocacy & Sustainability

 

logo_Solutions by stc

 

13:25
logo bindawood 1
Main stage
Tealium

Managing the Tsunami of Data

Hasan

Hasan Mushtaq

Chief Technology Officer IACO 

logo bindawood 1

 

13:40
2024-10_Contentsquare-Wordmark-Logo_White
Main stage

Closing Words by Contentsquare

 

Mohammed Alshehri-1

Mohammed Alsheri

Technical Account Manager

 

2024-10_Contentsquare-Wordmark-Logo_White

 

14:00
CX Circle - Networking-3
Networking

Networking & Lunch 

 

15:00
cxa association
Breakout rooms

Members Meet-up - for CX Association Members Only.

16:00
CX Circle - Juice-3

Game Over.

 

>> Quest supporters

 

Thank you to our partners

A huge thank you to our wonderful sponsors who make CX Circle possible. 

logo_Solutions by stc-2
Platinum
Insider-1
Gold
optimizely-logo-white1
Gold
2021_Tealium_logo_rgb_white
Gold
ALKAN Arabia-01 1
Networking
AWS-Partner  1
cxa association

Riyadh-location-cx-circle

 

Crowne Plaza RDC

Wadi Al Muaydin, Street, Unit 4, Imam Saud Ibn Abdul Aziz Road,

Riyadh 12382, Saudi Arabia

 

>> Before the mission begins

 

FAQs

Attendance is free for all digital teams from online brands only. Sorry agencies/tech vendors/freelancers and students.

Managers, Heads of Directors of, E-commerce, Digital, Analytics, UX, Product, and Optimization from a wide range of industries take part. The event is designed so that you'll leave with immediate insights & actions for the brand you work for.

We love seeing our guests get into the theme. If gaming tickles your fancy and you'd like to come as your favorite player, be our guest! We encourage you to wear whatever you feel most comfortable in, of course, respective of the local culture.

All floors at Crowne Plaza RDC are accessible via elevators. If you need further details or have specific requirements, please email daniek.vandenburg@contentsquare.com 

There is a parking space at the venue. We also arranged valet parking service for all guests, so you don't have to worry about parking. 

Due to traffic, taking a taxi or using Uber is recommended. 

You don't get a ticket or QR code by email. Please announce yourself at the registration desk, there will be a badge ready for you.

>> Previous events

 

CX Circle’s across the globe

CX Circle is taking the world by storm, with 11 events planned across the globe this year. 

 

Prioritize mobile, benchmark experiences and surface better insights with Contentsquare.

Before traveling to the future, step into the now. Learn more about us below
Watch a 6-min product tour