Best of Digital Customer Experience

8 DECEMBER 2020 | 13:30 - 14:30 SGT | 16:30 - 17:30 AEDT  

Talk highlights from:



Join an exclusive virtual audience of digital teams as we take you through the best ever digital customer experience talks.

You can expect highlights from brand-led talks and an interactive workshop to equip you with actionable insights to take your digital customer experience to the next level.

Register Now


With online traffic increasing dramatically this year, it's essential to ensure your taking your digital experience to the next level.

Our (free) virtual event will showcase experimentation tips, personalisation tactics and ecommerce best practices as told by digital experts, that you can immediately apply to enhance the online experience.

Watch the speaker highlights on the main stage, before heading into the interactive workshops to hear UX tips and advice from the brands getting it right or see a live product tour of the Contentsquare platform.


Matthew Robinson

Senior Director, Marketing APAC


Matt Christie

UX / UI Designer


Conrad Dujin

Customer Success Manager


Faith Dallas

CRO Analyst

New Look

Elinor Pierce

Ecommerce Optimisation Manager

New Look

Anissa Begin

UX and Content Manager


Tristan Burns

Global Head of Analytics

Pizza Hut Digital Ventures

Simon Elsworth

Senior Experimentation Manager


Natalie McMurdie

Global On-Site Optimisation Specialist


Julien Boucher

Ecommerce Data Manager


Agenda (SGT)

  • 13:25

    Hopin virtual event doors open

  • 13:30

    Welcome & Introduction

    Matthew Robinson, Marketing Director APAC, Contentsquare 

  • 13:50

    The Best of Digital Customer Experience Highlights


    How CRO works best when working with the insights team 


    The Philips Customer Journey: Activation, Revenue & Retention


    Catering to the World: Pizza Hut Digital Ventures and their Approach to Optimisation and Testing


    Surfs Up: What we learned testing through choppy waters


    Leveraging the Transformative Power of Data: Optimisation ideas to improve the online customer experience


    Digital Transformation: Empowering digital teams

  • 14:10

    Interactive Workshops

    A choice of two interactive sessions: 

    1. UX Tips & Advice - From the brands getting it right

    2. How Contentsquare's platform empowers brands to build better digital experiences

  • 14:30

    Event close


We're on Hopin!

We are all about the online events now. Join us from the comfort of your home via our virtual event platform, Hopin. You can watch the speaker talks on the main stage and get chatting with your digital peers in our dedicated sessions area.




How much is attendance?

Attendance is free for digital teams from online brands only (sorry agencies/students/tech vendors).

Why should I attend?

You’ll be joined by Managers // Heads of // Directors of Digital, Ecommerce, Analytics, UX, Product and Optimisation across a variety of industries. The event is designed so you’ll come away with immediate actions to apply to your business.

If you can't make it, register anyway and we'll send you all of the content straight after the event. 

When will I know my place is confirmed?

If selected, you will receive a calendar placeholder within 24 hours.

What do you mean by a virtual event?

We are bringing the fun of our F2F events to the comfort of your own home. To do this, we have our virtual events platform, Hopin. Once you have registered you will receive instructions to sign up to the platform and make your profile so you can access the event on the day!

For any questions, please contact: 




Contentsquare empowers brands
to build better digital experiences.

Watch the 60 second demo video.