CX Circle Amsterdam is fully booked! You can still sign-up to join us virtually.
x
AMSTERDAM 24/10/24

LEVEL UP your CX game

As customer expectations increase, and business budgets tighten, trying to hit your targets can feel like playing in hard mode. And even if you’ve got an abundance of tools and tech at your disposal, it’s tough to make sense of it all without the right behavioural insights. 

CX Circle is here to help you level up your game. 

Start your quest
x

>> Your players and quests

10+ Speakers
8+ Sessions
500+ Attendees
Watch the trailer
 

>> Your speakers

Eva Beumer

Eva Beumer
VP Digital E-Commerce & E-Care

 

Sebastiaan Admiraal

Sebastiaan Admiraal

Head of CRM

 

 

Riske Betten

Riske Betten

B2C/ Product Director

 

 

Jessica

Jessica Kuhlkamp-Temmink

CRO Specialist

Swie Hong Lo

Swie Hong Lo

Head of Commercial Growth - Digital

 

Jessica

Jessica Bonami

Digital Analytics

Expert

 

Nicole Reyes Guttmann

Nicole Reyes Guttmann

User Experience Specialist

 

Alexandre Suon

Alexandre Suon

Head of Experimentation

 

Janne

Janne Vanoverberghe

Business Information Analyst E-commerce & Retail

 

Desiree

Désirée van den Eynde

Digital Project Manager

 

 

 

Marit Groot Zevert headshot

Marit Groot Zevert

CRO Specialist & Web Analyst

 

Sander

Sander van Surksum

Partner & Technical Lead

 

Jil CXC Ams

Jil Maassen

Director Customer Success EMEA North & Central

 

Mohannad Ali

Mohannad Ali

Chief Strategy Officer

 

 

 

Quentin

Quentin Le Moigne

Manager Strategic Consultant

 

 

>> The Agenda

There are no sessions matching your filtering criteria
12:00
CX Circle - Breakfast-2-1
In-person
Networking
Registration & lunch 🥙
13:00
Hybrid
Main stage

CX Circle Kick-Off with Contentsquare

13:10
Hybrid
Main stage

Level up your digital CX strategy

13:35
NLO white
Hybrid
Main stage

Play to win: Using AI to optimize customer journeys

14:00
CX Circle - Coffee-2-1
Networking
In-person

Time for a stretch and coffee break  

14:35
Hybrid
Breakout rooms
Main stage

Breakout sessions (3 rounds, take your pick)

Hybrid
Mainstage

Unlock CX power-ups: avoid KPI tunnel vision for optimal business growth

 

 

 

VodafoneZiggo-short white

 

In-Person
Breakout room

What MasterChef and Contentsquare have in common: crafting the perfect customer experience

 

Centraal beheer white

 

Hybrid
Mainstage

Behind the Seams: Van De Velde's Switch to Headless Personalization

 

van de velde whiet

 

In-Person
Breakout room

Good Players vs. Bad Players: how digital experience analytics guides Proximus' website re-design​

 

proximus white

 

In-Person
Breakout room

The future of journalism and product development: how to meet customer expectations?

 

Mediahuis (1)

 

In-Person
Breakout room

Is your website speed killing conversions? How performance impacts sales and user experience

 

iron-out-logo-single white smaller

 

16:00
CX Circle - Coffee-2-1
Networking
In-person

Drink & Stretch break

16:35
Logo_kpn.svg 1
Hybrid
Main stage

The power of customer interaction: creating a seamless on-and offline experience

 

17:00
CX Circle - Group
Hybrid
Main stage

Panel with G-Star, Accor Hotels and KPN

17:25
CX Circle - Juice
Networking
In-person

Dinner and After-Party 🪩

21:00
CX Circle - Juice
Networking
In-person

Game over. 

>> Quest supporters

 

Thank you to our partners

A huge thank you to all of our wonderful sponsors who make CX Circle possible. 

dynamicyield_by_mc_rgb_pos 1-1
PLATINUM
Optimizely svg
PLATINUM
Kameleoon Full White_Horizontal (1)
BRONZE

Ams-location-cx-circle

 

>> Your playground

Pakhuis de Zwijger

Piet Heinkade 179, 1019 HC Amsterdam

 

>> Before the mission begins

 

FAQs

Attendance is free for all digital teams from online brands only. Sorry agencies/tech vendors/mum.

Managers, Heads of Directors of, E-commerce, Digital, Analytics, UX, Product, and Optimization from a wide range of industries take part. The event is designed so that you'll leave with immediate insights & actions for the brand you work for.

Yes! This event will be streamed live via our virtual events platform, Bizzabo. When you sign up, select "Virtual" and you'll be emailed a unique access link for the virtual event. 

We love seeing our guests get into the theme and we've seen some pretty epic costumes over the years. If gaming tickles your fancy and you'd like to come as your favourite player - be our guest! We encourage you to wear whatever you feel most comfortable in. 

The event spaces at Pakhuis de Zwijger are on different levels but are accessible via elevators. If you require more information or have special needs, please email daniek.vandenburg@contentsquare.com 

The easiest way to get to the venue is by public transport. Pakhuis de Zwijger is just a 15 min walk from Central Station. You can also take Tram 26 to "IJburg," and get off at the stop "Kattenburgerstraat."  

 Coming by car? More info on parking (paid) can be found on this link.

>> Previous events

 

CX Circle’s across the globe

CX Circle is taking the world by storm, with 11 events planned across the globe this year. 

 

  •  
  •  
  •  

Prioritize mobile, benchmark experiences and surface better insights with Contentsquare.

Before traveling to the future, step into the now. Learn more about us below
Watch a 6-min product tour