Reinventing the Digital Customer Experience
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Watch talks from the digital experts at:
🕑 7:01 How Telstra is using experimentation to innovate & power the next generation of CX - Head of Digital Intelligence, Telstra
🕑 24:52 Delivering personalised experiences at scale with an experimentation mindset - Senior Product Manager, Network 10
🕑 45:20 The guiding principles & practices - Principal Product Manager, Growth & Analytics , Zalora
🕑 1:06:36 Speaker Q&A w/ Telstra, Network 10 & Zalora
🕑 1:12:10 Panel discussion: Rethinking the digital shopping experience with personalisation & experimentation - GM Online & Omni-channel ANZ, Estee Lauder & Senior Director of Ecommerce, PVH Brands
🕑 6:25 A conversation with Carly: Why digital accessibility matters - Carly Findlay, Australian award-winning writer, speaker & appearance activist
🕑 21:33 How to design for customer-first digital engagement - Sr. Manager, Enterprise Web Experiences at Adobe
🕑 39:13 Designing for developing countries - Lead UX / Visual Designer, Grab
🕑 55:15 Speaker Q&A w/ Carly Findlay, Adobe & Grab
🕑 1:06:03 Workshop: Live website UX audit - UX / UI Design Lead at Contentsquare
Contentsquare empowers brands to build better digital experiences.
Watch the 60 second demo video.