Best Digital Accessibility Mission
This award is for the brand who is on the best mission to create digital experiences that are accessible to all. We’re not looking for the finished experience (no one’s perfect), but we’d love to see a strong mission statement, a strategy, some steps / initiatives that have already been taken, and anything you’d like to share about your journey to make your digital experiences more accessible.
Your submission must demonstrate:
- Why and how your brand is driving a mission and strategy around digital accessibility (e.g. research, data, culture, internally).
- Your mission, roadmap, and objectives to drive experiences that are more accessible.
- Any steps or initiatives / changes you have already taken on web, mobile or app.
- What you have planned for the future. Digital accessibility is an ongoing journey and there’s always more to do!
Best Mobile App Experience
This award goes to the best mobile app that delivers sterling customer experience. We want to see an app experience that stands out compared to its web counterpart - what makes the experience and journey unique, and what technology or innovations have been implemented specifically for the app?
Your submission must demonstrate:
- A mobile app experience that is providing a unique experience to the web experience.
- Any app-specific features, technologies or innovations that make it a standout app.
- Results to show how the app has performed and provided a great customer experience, and how it has contributed positively to the business. If information is commercially sensitive, percentage figures for numbers hit work too.
Best Digital Experience Innovation
This award is for the most innovative digital experience from the past year across desktop, mobile, app or even in-store/branch. We’re looking for cool new features, products, and experiences that have fundamentally changed the way the user interacts with your brand and keeps up with changing customer expectations.
Your submission must demonstrate:
- Your digital experience innovation in use (a live demo or screen-recording would be really ideal) so we can see it in action.
- The reasons for your innovation, the benefits it holds for the user and how it has changed how customers interact with your brand.
- How this feature has positively impacted your business results. If information is commercially sensitive, percentage figures for numbers hit work too.
Best Single Page Optimisation
This award is for a single page that has been redesigned or optimised with enviable results. Demonstrating a clear use of insights for a data-led hypothesis, we want to see your page engaging and converting like a dream, backed with positive results off the back of your optimisations/redesign.
Criterias:
- A data-led hypothesis. What was the data showing you?
- The insights from the data and changes you made off the back of them.
- Results of the positive impact off the back of changes. How did it improve the overall customer experience, engagement and/or conversion of the page? If information is commercially sensitive, percentage figures for numbers hit work too.
- Bonus points if we can see a before and after of the page.
Woman of the year
This award puts the spotlight on the incredible women in the digital experience industry who are doing remarkable work. From shifting and positively impacting society, to breaking glass ceilings, and supporting communities, we’re looking for someone who’s paving the way for women of tomorrow.
Your submission must demonstrate:
- An exceptional career with a proven track record of being a trailblazer in your organisation and industry.
- Enviable leadership that inspires and empowers others, and demonstrates authenticity and integrity in their leadership style.
- Dedication to paving the way for others through things like mentorship, coaching and providing support for rising professionals.
- Positive impact on the people and world around you through philanthropic or charitable projects.
Best Website Replatform
This award is for the best website replatform project of the year. We’re looking for migration project from either a platform, location, structure, content, design or UX to another. We want to hear all about your successful migration and the delivery of your newly replatformed website.
Your submission must demonstrate:
- The successful end-to-end project management and delivery of your website replatform.
- How your website replatform has improved digital experience and mitigated risk.
- The results of how your freshly migrated website is performing, with tangible results and a positive impact on customer experience. If information is commercially sensitive, percentage figures for numbers hit work too.
Contentsquare Client of the Year
This award is for the best brand and Contentsquare partnership of the year. With over 250 clients across the UK, we’re looking for a killer partnership over the last 12 months where you’ve used the platform and data in innovative ways, enabled different teams across the organisation, and seen the relationship with Contentsquare blossom.
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Your submission must demonstrate:
- Clearly showcase the use of Contentsquare.
Show both breadth and depth of analysis using the platform (and any supporting data / integrated tools). - Show how Contentsquare is changing the way your digital teams work, from democratising data to bringing different teams together.
- Include results and value to the business. If information is commercially sensitive, percentage figures for numbers hit work too.
Best Digital Team
This award is for the most impressive digital team who are killing it this year. We’re looking for the most collaborative, customer-driven, and insight-obsessed team out there. We want to see a strong culture, cross-team collaboration, ways of working that make your team unique, and anything else you think is worthy of showing off.
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Your submission must demonstrate:
- How your team is driving a culture of being customer-first, data-driven, and insight-obsessed (to name a few buzzwords).
- Some of the initiatives or ideas that are unique to the way your digital team works and collaborate. How are you bringing individuals and teams together to work effectively?
- Some of the key achievements your team has achieved in the last year, including how you have improved the customer experience and driven value for the business. If information is commercially sensitive, percentage figures for numbers hit work too.
Best Mobile App Experience
Best Digital Accessibility Mission
Best Digital Experience Innovation
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Best Digital Team
Best Single Page Optimisation
Best Website Replatform
Woman of the Year
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Contentsquare Client of the Year
Select the right award category for you
Have a flick through our 8 award categories and criteria, and see which award best suits the achievements you want to shout about this year.
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Submit your video application
Applications are accepted as 5-minute video submissions. Read through the submission pack where there’s heaps of advice and tips on how to put together your video.
Wait patiently… Our judges will be hard at work
Our expert panel of judges will shortlist the applications for each award category. The shortlist will be announced and invited to join us at our annual awards ceremony.
Best Mobile App Experience
Best Digital Team
Best Digital Accessibility Mission
Best Single Page Optimisation
Best Website Redesign
Best Digital Transformation
Woman of the Year
Best Contentsquare Experience
