Contentsquare Summit 

Humanizing Digital Experience

Hear from:

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ace&tate

 

 

Watch the talks on-demand

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Using digital analytics alone just doesn’t cut it anymore. To win the hearts of your customers, your DX needs a sprinkling of the human touch. ✨ 

That's why we've asked our speakers from Ace & Tate and Adidas to share their wisdom on building omni-channel experiences, breaking silos with small teams and bouncing back in challenging times.

Meet the speakers

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Sheri Kruzel

Head of Product 
 
 
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Constantine Gavrykov

Global Director Digital Experience Design

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Deborah Galante

Customer Success
Manager
 
 
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Jil Maassen

Head of Customer
Success EMEA North
 
 
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Jeroen Wierikx

 

Jeroen Wierikx

Regional Vice
President Benelux
 
 
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The agenda

08:30
In person
Arrival, breakfast & networking  🥐
09:30
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Event kick-off by Contentsquare
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There are no long introductions here. Jeroen will share what today will look like for both in-person and virtual attendees before letting our speakers do all the talking.

09:40
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Our (ongoing) journey to become a customer centric team
Sheri Kruzel, Head of Product at Ace & Tate
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Sheri is responsible for the digital products and omnichannel strategy and vision at Ace & Tate—a certified B Corp that provides thoughtfully designed eyewear at a quality price.

 

She leads the digital product teams to optimize and innovate the experience across channels to ensure customers walk away with a product that not only helps them see clearly, but they feel great in. Sheri will take you through how Ace & Tate's customer-first approach drives their small team to focus on the needs of their customer to create value for the business. Taking teams out of their silos and empowering them to find, and prioritize insights, together.

10:10
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Take it to the next level
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Deborah, Ace & Tate’s Customer Success Manager will take some time to show you what this all means in practice. She’ll also be showing you how to put some of the brand’s ideas into practice.

10:20
In person

Coffee break & stretch

10:40
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Resilience: Tech in the age of change
Constantine Gavrykov, Global Director Digital Experience Design at Adidas
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Speaker Role

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Constantine brings years and years of experience to our stage. He’s worked for big brands like Bestseller, Calvin Klein and Intersport. At Adidas, he now leads Lower Funnel product design teams and initiatives across .com and flagship app. 

 

He will share with us his experiences (personal and professional) and reveal how we can build resilience and bounce back every time. Sharing the right toolset and mindset changes required for ourselves, our teams and businesses to keep delivering the outstanding digital experiences your customers deserve. 

11:10
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Speaker Huddle (Q&A)

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Join Jil, Sheri and Constantine in our Speaker Huddle Q&A session. This is your chance to dive in deeper, get involved and get all the answers to your burning questions.

11:30
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Closing Remarks

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We will be welcoming Jeroen back to the stage for some closing remarks.

11:35
Virtual

Goodbye to our virtual attendees 👋🏼

11:35

In person

Lunch & more networking 

14:00
In person

End of event

Demo video

More. Human. Analytics.

Contentsquare’s leading digital experience analytics cloud helps 750+ global brands understand hidden customer behaviors, and use those insights to drive more successful experiences. Watch the 1-minute product overview.