Digital Agility: Adapting to the New Holiday Season
Hear how Orvis team is prepping for the busiest days on the retail calendar, and what steps they are taking to holiday-proof their CX, including:
- How to cater to new consumer expectations and needs
- How to create ideal gifting customer journeys
- How to set your team up for holiday conversion success
Holiday Shopper Psyche in 2020
Along with VF Corporation, worldwide apparel and footwear company, we've covered everything you need to know about the psyche of holiday shoppers so you can create the best, most effective experiences possible for them, including how to:
- Leverage customer expectations to create ideal gifting journeys
- Turn behavioral data into greater customer proximity
- Give consumers the shopping experience they are looking for
Bringing the In-Store Experience Online
Hear from Kritika Pande, Digital Marketing Data Manager at leading cosmetics brand e.l.f., about the steps they're taking to create a meaningful, engaging shopping experience online, including how to:
- Create innovative online experiences using cutting-edge technology
- Leverage user-generated content to build trust and credibility
- Gain your customer's confidence online
Is Your 2020 Holiday Strategy a Trick or a Treat?
The Magic Behind a Good Holiday UX
Is your UX keeping you up at night? Don't worry - we're here to scare away your digital demons. By popular demand, join our resident expert, Nick Schneider, for a discussion around all the hocus-pocus that goes into making your digital CX the opposite of haunting. Find out how to:
- Eliminate ghastly frustration from the user journey
- Take your digital content from terrifying to terrific
- Break up diabolical silos and get your team aligned
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